Effective Date: December 12, 2025
At BCA Empire Esthetic, customer satisfaction is important to us. This Refund Policy outlines the terms and conditions applicable to purchases of products and services offered through our website or in person.
1. Services and Treatments
Payments for services and esthetic treatments are non-refundable once performed or initiated.
Results may vary from person to person, and specific outcomes are not guaranteed.
2. Physical Products
Products may be eligible for a refund only if they are unused, unopened, and unaltered, and the request is made within a reasonable period after purchase.
For hygiene and safety reasons, certain products (such as compression garments or fajas) may be non-refundable.
3. Approved Refunds
If a refund is approved, it will be issued using the original payment method.
Processing times may vary depending on the bank or payment provider.
4. Financing and Deferred Payments
Purchases made through financing plans or “Buy Now, Pay Later” options are subject to the policies of the respective third-party provider.
5. Contact Information
For questions regarding this Refund Policy, please contact us at: